What Personal Information We Collect
We collect personal information that you choose to provide voluntarily when using our web sites and mobile applications. You can use our site without creating an account, but you will need to create an account if you want to take advantage of certain time saving features. We may also ask for personal information when you contact our Customer Service department. This will allow us to protect your confidentiality by verifying your identity.Our web sites do not intentionally solicit or collect personal information about children under the age of 13. If you are under 13 and would like to use our web site, please ask a parent or guardian for assistance. Some of our promotional offers have a "Tell A Friend" feature that allows you to have the offer sent to a friend with your comment. If you choose to use this feature, we collect the email address of your friend(s) to facilitate the referral but do not store it for other uses.
How We Use Your Personal Information
Information we collect on our web sites and mobile applications may be used to enhance your experience in the following ways:
- Confirm your hotel reservations.
- Request your evaluation of a stay.
- Send you emails that relate to a stay.
- Respond to your customer-service inquiries or requests.
- Communicate special offers and featured items to you, if you choose to receive such notices.
- Customize your experience on our web sites.
When and With Whom We Share Your Personal Information
we do not share your personal information with any other third parties unless we have your permission or under special circumstances, such as when we believe in good faith that the disclosure is required by law or to protect the safety of Cottage degli Ulivi's guests or employees. We reserve the right to disclose your personally identifiable information as required by law and when we believe that disclosure is necessary to protect our rights and/or comply with a judicial proceeding, court order or legal process served on our business entity. We may share aggregated demographic and statistical information in the course of our business with certain third parties. This sharing does not include any personal information that can identify any individual person.